Contact & Support

For support, email us directly. We review support requests as soon as practical.

Support Email

Include the email address on your account, the tool you used, and any relevant billing or output details so we can review your request.

What We Can Help With

Billing, subscriptions, and cancellation

Refund requests

File-processing and privacy questions

Tool output issues

General support

Billing and Cancellation

Vectorize Pro subscriptions can be managed from Account > Manage billing. Refund requests, billing questions, and cancellation issues can also be sent to the support email above.